0981 What Network: From Stock Phenomenon to Telecom Prefix Insight

Navigating the mobile network landscape in the Philippines can be quite the task with major players like Globe and Smart vying for attention. Choosing the right network is crucial, as it affects your daily communication, internet access, and overall digital experience. 0981 What Network Let’s delve into an in-depth comparison to find out which network, Globe or Smart, is the best fit for you.

0968 What Network : Discovering the Carrier

Historical Overview

Globe Telecom has been a staple in the Philippine telecommunications industry, with its roots going back to 1935. It has grown to become one of the country’s largest mobile, fixed line, and broadband networks.

Smart Communications, on the other hand, began its journey in 1991 and has rapidly expanded to become a formidable competitor in the industry, known for its innovative offerings and extensive network coverage.

Network Coverage

Network coverage is a critical factor in choosing a service provider. Globe boasts widespread coverage, particularly strong in urban areas and increasingly expanding in rural regions. Smart is renowned for its extensive network reach, claiming the highest number of cell sites in the country, which translates to broad coverage and reliable service.

Comparing the two, while both offer extensive coverage, Smart often edges out Globe in remote areas, making it a preferred choice for those in less urbanized locations.

Internet Speed

Internet speed is a hot topic for users. Recent statistics suggest that Globe has made significant improvements in its internet speed, especially with the rollout of 5G technology. Smart, consistently ranks high in internet speed tests, often leading in nationwide surveys for mobile internet speed.

In a head-to-head comparison, Smart frequently takes the lead in speed tests, but Globe is closing the gap with its continuous network upgrades.

Data Plans and Pricing

Examining the data plans, Globe offers a variety of options tailored to different user needs, including unlimited data plans, which are attractive for heavy users. Smart also provides a range of data packages, competitive in pricing and often including additional perks like free access to popular apps and streaming services.

Price-wise, both networks offer competitive rates, but the choice comes down to the specific needs and usage patterns of the consumer.

Customer Service

Customer service experiences can make or break the relationship between consumers and their network provider. Globe has been known to have a mixed record, with some customers lauding their service and others pointing out areas for improvement. Smart, similarly, has its share of both praise and criticism, with efforts underway to enhance customer support.

The consensus indicates that while both have room for improvement, they are relatively on par in terms of customer service quality.

Value-Added Services

Globe and Smart both offer unique value-added services. Globe has services like Globe Rewards, GCash, and exclusive access to entertainment platforms. Smart counters with offerings like Smart GigaLife, PayMaya, and partnerships with international content providers.

These services add considerable value and are often deciding factors for customers choosing between the two networks.

User Reviews and Satisfaction

User reviews reveal a mixed bag of experiences for both Globe and Smart. Satisfaction levels vary, with some customers praising the reliability and service quality, while others express frustration over specific issues like signal strength or customer support.

The balance of user satisfaction leans slightly towards Smart, especially in areas where network reliability is paramount.

Roaming Services

For travelers, roaming services are a crucial aspect. Globe offers Globe Roam, which provides competitive rates and widespread international coverage. Smart’s roaming services are equally robust, offering seamless connectivity in many countries worldwide.

Both networks provide competent roaming services, with little to differentiate between the two in terms of global reach and pricing.

Network Reliability

Reliability is where the rubber meets the road. Globe has made strides in improving its network infrastructure, resulting in better service continuity and fewer dropped calls. Smart is perceived as highly reliable, with substantial investments in network redundancy and disaster recovery systems.

In reliability, Smart often edges out Globe, though the gap is narrowing as Globe continues to upgrade its network.

Technology and Innovations

Globe is at the forefront of introducing new technologies like 5G and fiber-optic broadband in the Philippines. Smart, not to be outdone, has also been aggressive in its 5G rollout and infrastructure development.

Both networks are heavily investing in technology, making the competition in innovations fierce and beneficial for consumers.

Market Share and Growth

In terms of market share, Globe and Smart are neck-and-neck, with each holding significant portions of the market. Growth trends show that both companies are expanding their services and customer base steadily.

The competition is tight, with both networks showing strong growth trajectories and expanding their market presence.

Awards and Recognitions

Both Globe and Smart have received numerous awards and recognitions for their services, network performance, and corporate governance. These accolades reflect their commitment to excellence and innovation in the telecommunications sector.

Future Prospects

Looking ahead, both Globe and

and Smart are gearing up for exciting developments. Globe is focusing on enhancing its digital solutions and expanding its broadband services to reach more rural areas. Smart, meanwhile, is investing in improving its network infrastructure and pioneering new technologies like the Internet of Things (IoT) and artificial intelligence (AI) to enhance customer experience.

The future for both networks looks promising, with plans that indicate a continued commitment to innovation and customer satisfaction.


Deciding between Globe and Smart comes down to individual needs and preferences. Both networks offer robust services, competitive pricing, and are continuously improving their technology and coverage. Smart may have an edge in network reliability and internet speed, while Globe offers compelling value-added services and flexible data plans. Ultimately, the choice should be based on which network best aligns with your specific needs and usage patterns.

By considering the comprehensive comparison provided, consumers can make an informed decision, ensuring they select the network that best suits their lifestyle and connectivity requirements.

Which network has better coverage nationwide, Globe or Smart?

Smart generally has better coverage nationwide, especially in remote areas. However, Globe is also extensive in urban locations and is continuously expanding its reach.

How do Globe and Smart compare in terms of internet speed?

Smart often leads in internet speed comparisons, particularly for mobile data. However, Globe is not far behind and is constantly upgrading its network to provide faster speeds.

Are there significant differences in data plan costs between Globe and Smart?

Both networks offer competitive pricing for their data plans. The difference often lies in the specific benefits and bonuses included in each plan, rather than the cost itself.

Can customers expect reliable customer service from both networks?

Both Globe and Smart have areas of excellence and improvement in customer service. The experience can vary, but both are making efforts to enhance their customer service quality.

What future technologies are Globe and Smart investing in?

Both networks are investing heavily in technologies like 5G, fiber-optic broadband, IoT, and AI to improve their services and customer experience.

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